Articles on: Account Management

Updating Account Information on the Cannabis Wholesale Platform

Overview


This article explains how to update your account information on our Cannabis Wholesale Platform.

Instructions



Log into Your Account:
Go to the login page.
Enter your username and password.

Accessing Account Settings:
Click on your profile icon at the top right corner.
Select 'Account Settings' from the dropdown menu.

Editing Personal Information:
In the 'Personal Information' section, click 'Edit'.
Update your name, contact details, and address.
Click 'Save Changes'.

Updating Payment Information:
Navigate to the 'Payment Information' tab.
Click 'Edit' next to your saved payment method.
Enter new payment details or add a new card.
Click 'Update' to save changes.

Changing Password:
Go to the 'Security' tab.
Click on 'Change Password'.
Enter your current password and then your new password twice.
Click 'Confirm' to update your password.

Saving Changes:
Review all changes made.
Click the 'Save' or 'Update' button to apply changes.

Troubleshooting:
If you encounter issues, contact support via the 'Help' section.

Conclusion
Regularly updating your account information ensures a smooth and secure purchasing experience.

Updated on: 21/12/2023

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