Overview | Troubleshooting Login Issues on the Cannabis Wholesale Website

Steps to troubleshoot common login issues on the Cannabis Wholesale Website.

Common Solutions

Resetting Your Password:
Click 'Forgot Password' on the login page.
Enter your registered email address.
Follow the link sent to your email to reset your password.

Clearing Browser Cache:
Close the website.
Clear your browser's cache and cookies.
Reopen the website and try logging in again.

Updating Browser:
Ensure your browser is updated to the latest version.
Restart the browser and try logging in.

Disabling Browser Extensions:
Temporarily disable any browser extensions that may interfere with the website.

Using a Different Device or Browser:
Try logging in from a different device or browser.

Contacting Support:
If issues persist, contact customer support.
Provide them with details of the issue, including any error messages.

Conclusion
Resolving login issues promptly allows for uninterrupted access to the wholesale platform.

Updated on: 21/12/2023